FAQs
What is RideX?
RideX is a car sharing service that allows you to easily make profit from sharing your vehicle. Unlike car sharing platforms, we are doing all the hard work for you. So you just earn profit and spend your time on the things you really love to do.
What is RideX co-host program?
RideX co-host program allow you to easily make money. Unlike car sharing platforms, we are doing all the hard work for you. So you can just earn profit and spend your time on the things you really love to do.
Does my car fit RideX?
RideX welcomes all cars that meet the following requirements:
- 2015 manufacture year or newer
- Under 75k miles on the clock
- With no visible damage or major maintenance issues
- Clean title
- No open recalls
How do yo calculate my earnings?
Your earnings will be calculated by the formula: Gross rental revenue* - RideX management fee = Your earnings. *Gross rental revenue includes: rental rate, unlimited milage fee, additional usage fee. Does not include extras, cleaning and delivery fees and other reimbursements.
How much is RideX management fee?
RideX management fee depends on various factors such as year, make, model, current milage and car condition.
Management fee:
35% or minimum of $350
What about coverage?
During each trip, your car is provided with collision and liability coverage by a car-sharing platform used for each trips. Between the trips, your vehicle will be parked in a secured parking lot. Nevertheless, we advise you to maintain your personal or commercial car coverage to adhere to state guidelines.
What if my car got damaged during a trip?
RideX will take care of all repair steps from the beginning to the end including payment from insurance, repair at a certified facility, inspection before and after.
Who's in charge of maintenance?
RideX will expedite all maintenance routine. However the cost of the maintenance is full responsibility of the vehicle owner. Please note that some maintenance is subject to Convenience Fee*. Convenience Fee is a fee RideX charge owner for small errands that occurs during vehicle management outside of reservations.
List of Convenience Fees:
Service Fee* - $35 (oil, tires, brakes, battery, glass)
Repair Fee* - $95 (engine, transmission, suspension, electric, body, rims, and etc.)
Claim Fee - $75
Delivery Fee* - $75 One way. Delivery distance is up to 15 miles from RideX location. Each extra mile is $5.
Parking Fee* - $12/Day. Parking Fee begins after 3rd day of service/repair alert, if approval didn't received from owner. Or on the next day when agreement between SLS and owner ends.
What is the minimum contract term?
The minimum contract term is 30 days. After that you can request your car at anytime.
When do I get my payment?
We pay your earnings on the 10th day of each month for the previous month.
How do I get information about my car condition?
Every month you will receive a statement from us which includes all necessary information about the current status of your vehicle including milage, maintenance and repairs that were done.
What if my car got a parking ticket?
You don't have to worry. If your car gets a ticket, a parking citation or any other violation happens during a trip, we are happy to take care of all issues in a time saving manner and pay it in full or transfer non-liability to avoid undesirable situations for you.
What cities does RideX operate in?
RideX currently operates in Los Angeles at this time.